"I was very
impressed with the service I got from Brigadoon. Martin M. took
care of the whole process. When Ryan's computer was stolen, I
sent an email to PC PhoneHome, and at the time I thought that
I would have to figure out how to receive this signal from the
stolen computer. But Martin got all my information, the police
case # and took over. He was the one who talked to the Calgary
Police Service and he even phoned me to let me know how the case
was going.
The crazy
thing was it was a so-called friend of Ryan's who stole the computer.
I guess this happens a lot. Its the people that know you who can
be the problem. This thief wanted new technology and couldnt
get his parents to buy it for him. He didnt want to buy it himself
so he stole it from a friend. Then he pulled out the components
of Ryan's computer and installed them in his old case. On the
outside everything looked the same and his parents had no idea.
Finding out that this was not just a random act of violence was
very reassuring.
Finding out
that the computer was sending out a homing signal, even though
this kid had pulled the computer apart was very exciting. Because
of the information PC PhoneHome was able to send to the Calgary
Police, a warrant was obtained and Ryan's computer was retrieved.
And the thief
was convicted. There is justice in the world.
All I can
say is that I am so glad we had PC PhoneHome on Ryan's machine.
My husband and I each have our own computers and those computers
also have the program installed. The program works, obviously,
and the attention I got from Martin M. was great. I'd recommend
this to anyone."